Frequently Asked Questions
Removal/Replacement of screens and grilles
Storm and Screen cleaning, when present
Drying Sills and Sashes
Not Included – Paint Scrapping & Air Conditioner Removal/Replacement
If you have animals that can’t be let out, or represent a danger to our staff, please secure them in a separate room.
Please help us to make sure that children are kept away from ladders, window components and equipment.
We can work around most window treatments. In the event that your window treatments are fragile, extremely expensive or irreplaceable (for example silk or antique drapes) please take them down for the day.
If your windows have been tinted, or processed in any way please advise our staff. Some types of tinting and energy efficient coatings are easy to damage unless precautions are taken beforehand.
Every home is unique. Please advise us of any situations or circumstances that require special attention.
Yes, you and your property are protected by our workers’ compensation and general liability policies and a surety bond.
Ask our our Referral Rewards Program also powered by IntroSTAR.